Terms of Service

Terms of Service

Last updated: August 9, 2026

Welcome to Petovia. These Terms of Service (“Terms”) govern your use of the Petovia website and your purchase and use of our digital products. By accessing our website or purchasing a product from Petovia, you agree to these Terms.

1. About Petovia

Petovia provides digital products and educational resources designed to help pet owners organize and navigate everyday pet care.

Our products are intended for informational and educational purposes only.

2. Digital Products

Petovia currently offers digital products, including The First 30 Days, a guide designed for new puppy parents.

Unless otherwise stated on the product page:

  • Products are delivered digitally.

  • No physical product will be shipped.

  • You are responsible for providing a valid email address when placing your order.

  • You are responsible for ensuring that you can access and open the digital files provided.

Product descriptions, images, previews, and other information on our website are provided to help you understand what is included before purchasing.

3. Purchases and Payment

By placing an order with Petovia, you agree to provide accurate and complete billing and contact information.

All prices are displayed in U.S. dollars unless otherwise stated.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, unauthorized transactions, or errors in product or pricing information.

4. Digital Product License

When you purchase a Petovia digital product, you receive a limited, non-exclusive, non-transferable license to use the product for your own personal, non-commercial use.

You may:

  • Download the product for your personal use.

  • Print copies for your personal use.

  • Use the product on your personal devices.

You may not:

  • Resell or redistribute the product.

  • Share the digital file with others.

  • Upload the product to websites, file-sharing services, or public platforms.

  • Reproduce or modify the product for commercial purposes.

  • Claim the product or its contents as your own.

  • Use the product to create or sell a competing product.

All intellectual property rights in Petovia products remain the property of Petovia or its applicable licensors.

5. Refunds

Because Petovia products are digital products, all purchases are final once the digital product has been delivered or accessed, except where otherwise required by applicable law.

If you experience a technical problem receiving or accessing your purchase, please contact us and we will make reasonable efforts to resolve the issue.

Nothing in this section is intended to limit any rights you may have under applicable consumer-protection laws.

6. Educational Disclaimer

Petovia products are provided for general educational and organizational purposes.

Petovia does not provide veterinary, medical, behavioral, or other professional animal-care services.

Information contained in our products should not be considered a substitute for advice from a qualified veterinarian or other appropriate professional.

If your puppy or pet is experiencing an illness, injury, emergency, or concerning behavior, consult an appropriately qualified professional.

7. Accuracy of Information

We make reasonable efforts to provide useful and accurate information in our products. However, pet care recommendations and best practices can vary depending on an individual animal's age, breed, health, temperament, environment, and other circumstances.

Petovia does not guarantee that every recommendation will be appropriate for every pet or situation.

8. Website Use

You agree to use the Petovia website lawfully and in a manner that does not interfere with the operation or security of the website.

You may not attempt to:

  • Gain unauthorized access to the website or its systems.

  • Interfere with website functionality.

  • Use the website for fraudulent purposes.

  • Copy, reproduce, or exploit Petovia website content without permission.

9. Intellectual Property

The Petovia name, branding, logos, product designs, written content, graphics, photographs, website content, and digital products are protected by applicable intellectual-property laws.

You may not use Petovia's intellectual property without prior written permission.

10. Third-Party Services

Petovia may use third-party services to process payments, deliver digital products, host the website, analyze website traffic, or provide other services necessary to operate the business.

Use of those services may also be subject to the applicable third party's terms and policies.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Petovia will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Petovia's total liability relating to a purchase will not exceed the amount you paid for the applicable product, except where a greater amount is required by applicable law.

12. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

13. Governing Law

These Terms are governed by the laws applicable to Petovia's business, without regard to conflict-of-law principles, except where applicable law provides otherwise.

14. Contact

If you have questions about these Terms or need assistance with a Petovia purchase, please contact us through the contact information provided on our website.

Petovia
Email: [YOUR SUPPORT EMAIL]